BLOG.FETCO.COM: Recent Comments

Comment on Ask The Expert: CBS-2052e20 & Coffee Basics

Krista — Thu, 08 Jul 2010 16:02:51 GMT

Margie,

Thank you for your comment.

I am not sure I know what you mean when you say it is cascading water. Could you please elaborate?(Maybe pictures would help.)

The problem that you are having with CSD falling out probably has to do with the fact you have a retrofit plate (that is the black plastic part held in place by for screws to the spray housing) that has 4 magnets instead of 8. So I would recommend that you get the retrofit kit K080 and take out the old retrofit plate and install the new one. This will take care of your problem of loosing the CSD.

I hope this is helpful. In the mean time, I await your reply with regard to the cascading water.

Shane Blais
Director of Technical Services
and Corporate Training

Comment on Ask The Expert: CBS-2052e20 & Coffee Basics

Margie Gibb — Wed, 30 Jun 2010 13:24:09 GMT

I have a CBS 2052e Fetco and it is cascading water when we press the brew button - any ideas of why this is happening. It was completely cleaned last September. I also need the cascading spray dome replacement parts - the new magnetic one. Do you have this replacement part. We find that they fall off on occasion and end up in the compost bin. But it is still cascading water with the domes in place. Thanks Margie

Comment on Ask The Expert: CBS-2052e20 & Coffee Basics

Krista — Fri, 28 May 2010 14:48:19 GMT

First off, congratulations on your purchase of a CBS-2052e-20. You’re going to love it.

The recommended dose by the SCAA is 3.25-4.25oz of coffee for every 64 oz of water. So, that would mean that for a 2 gal brew we would need 13oz - 1lb 1oz of coffee. Therefore FETCO designed this basket to take up to 1lb 4oz of coffee but to be honest this is pushing it so I personally would not go past the 1lb 1oz recommended by the SCAA.

I hope this information was helpful and please do not hesitate to contact me with any further questions that you may have regarding your new CBS-2052e20.

Shane Blais
Director of Technical Services & Corporate Training

Comment on Ask The Expert: CBS-2052e20 & Coffee Basics

Aaron — Fri, 28 May 2010 05:28:55 GMT

My New 2052-e20 is being delivered next week. Can you tell me Shane, what is the max capacity of the 2050 series baskets?

I got the 36.9 amp version and am pretty stoked about it. I'm sure we'll be talking more!

Comment on Ask The Expert: CBS-52H has a Bad Brew Valve?

Alton — Thu, 06 May 2010 00:17:57 GMT

I also have a constantly dripping 52H. Drips only through the right side sprayhead, disc and cutter into the grounds. I don't believe it is overfilling - There is no additional water flow unless the brew lever is turned almost to BREW. At that point the normal amount of water starts to dispense. Also, no drips on the left.

Comment on Ask The Expert: Dripping Brewer

Krista — Tue, 04 May 2010 17:50:54 GMT

I am sorry to hear that you are having trouble with your CBS-2052. But I think we can get you taken care of ,no problem.

Now you say you cleaned the probe and it was pretty limed up and since this is the case I am wondering it the wall of the tank are pretty limed up as well. If you can take the tank access cover off and look inside the tank. (Be careful, make sure power is off and remember tank access cover will be hot) I am guessing that you will find there is lime build up on the tank wall and this is contributing to the problem. This is because not only does the probe need to be clean so it can conduct but so does the tank.

To test this theory ,using a straight edge screw driver scrap the lime off of the tank until you hit metal. A ½’ square area below the water line should suffice. Then place the access cover over the tank opening turn the brewer on and test. If the problem goes away then I would recommend that you de-scale the tank using Dezcal from Urnex www.urnex.com.

I hope this information is helpful and please let me know if you need any further assistance.

Shane Blais
Director of Technical Services
and Corporate Training

Comment on Ask The Expert: Dripping Brewer

joe — Tue, 04 May 2010 01:40:50 GMT

I have a CBS 2052 that's overflowing from the overflow tubes,if I brew from left side it overflows on right side and vice versa,if I use hot water dispenser the tank refills and overflows from both sides, I cleaned the probe which was pretty limed up but it's stilled overflowing

Thank,

Comment on Ask The Expert Compares the TBS-21A Tea/Coffee Brewer To The EXTRACTOR Coffee Brewer Series

teapot — Thu, 01 Apr 2010 06:52:13 GMT

Thanks for answering this question! I was wondering exactly the same thing and you've cleared things up. I haven't stopped using the iced tea unit, but since the iced tea sales are low half the year I would like to use it with an alternative product suitable for the winter. Thanks!

Comment on Ask The Expert: CBS-2041e Electrical Configurations Explained

electricians — Wed, 31 Mar 2010 13:35:18 GMT

I had a similar question, so thanks for putting this answer up! Your blog is really awesome for this kind of information, which is sometimes elusive in product manuals. Talking to an actual human being is really much nicer than deciphering instructions!

Comment on Ask The Expert: Should I leave my coffee brewer on 24 hours a day?

Clinton Hedmann — Fri, 05 Mar 2010 11:41:44 GMT

I have acess to a CBS-62H and it just stop When I checked (3) three of the elements were blown What could have caused this?
Thanking You in Advance
Clinton