QUESTION:

Hi Shane.

I have a question keeping the grounds from overflowing into the coffee. We have a CBS 2041e 1 gal. brewer and in order to get our coffee to strong eonugh for our customers we use 1/2 pound per batch. Unfortunately, this can result in overflowing grounds.
Is there an oversized brew basket we can get or perhaps a series of setting adjustments that you might recommend to combat this problem?

Thanks,
Peter

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ANSWER:

The basket that you are using is the biggest we have that will fit this unit. To be honest you should not need anything more than that. 8oz fits well within specification for this brew basket.

My guess is that you are grinding your coffee just before brewing and you may even have fresh roasted coffee as well which means you have got a virtual explosion occurring in your brew basket when water comes into contact with the grounds. If my assumptions are correct this is not a problem but we just need to make some adjustments to programming. 

Making another assumption I would say you do not have any pre-wet set on the brewer so, enter programming following the instruction laid out in the User’s Guide. Once there, go to parameter 1.4 and set it to 7% then advance to parameter 1.5 and set to 10 Seconds. Press hot water faucet to save the changes and turn brewer on. Run a test batch check for grounds in coffee if none then taste. The tasting part of this is critical and I recommend brewing a batch at current settings then at new settings so you can taste side by side.

Shane Blais
Director of Technical Services & Corporate Training