QUESTION:

I have a FETCO Millenia CBS-2018 and it doesn't seem to be brewing correctly.  Can you please help?
 
When I go press the green brew button, it only brews half the decanter and then it takes a long time to brew the rest of the pot.  I have to press the brew brew button several times before it will start dripping.  What am I doing wrong?
 
Rocio
_________________________________________

ANSWER:

Rocio,

I am a little confused about what is the problem here so bear with me as I explain the operation of the CBS-2018.

You say that you press the green brew button to start a brew cycle, but the brew button on these brewers should be black. The only thing green should be the ready light that indicates that the brewer is up to temperature. I want to make sure we are talking about the same thing here so please clarify.

Now as far as the brew cycle is concerned,  just in case you are not aware this the CBS-2018 cannot brew until the brewer is up to temperature this is indicated by the ready light.

Once the ready light is on, then you can brew by pressing the start switch. During the brew cycle, the dispense valve pulses on and off and dispenses a set volume. These brewers are set up as either 1.8L or 1.9L and this is determined by the length of the liquid level probe. When the brew cycle is complete, the brew light will flash for 90 seconds indicating the drip delay. Once the drip delay is complete, your dispenser should be full.  This cycle should take about 5 minutes.

Now, depending on how the brewer is configured, you could have a pre-wet delay programmed into the brewer; which means the brewer will dose water for 5 seconds then stop and delay for 30 seconds then it will begin to brew with the dispense valve pulsing on and off during the entire cycle.

There are a few other things based on programming that could make it look like the brewer is not working, yet it is, but check these things first and let me know what you find.

I hope this will be helpful to you.

Shane Blais
Director of Technical Services
and Corporate Training