Ask The Expert: Dripping Brewer
QUESTION:
Shane:
The dripping did start again, even worse than before...We did scrub the probe, and look in the tank. The tank did not have any scale build up at all that we could see. What do you suggest next?
Thanks,
Julie
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ANSWER:
If you turn the brewer off does it stop dripping? This could take a little time to stop dripping once you get a siphoning affect going the water level has to drop completely away from the vent and the dispense tubes. If with the brewer off it stops then we need to find the cause within the machine. As I believe I mentioned before loose wire, corroded terminal so on. It sounds like it is not the probe since you cleaned it and scraped the tank. So it has to be a wire or the liquid level board.
If it does not stop, then with the brewer still off try drawing out 20 oz at a time through the hot water faucet until it stops dripping. Let the brewer sit and see if the starts to drip again. The key here is not draw too much water out; you want to draw out just enough to stop the dripping but allow water the level to build back up quickly so it will begin dripping again.
If the brewer begins dripping again the fill valve will need to be replaced and the water supply to the brewer will have to be turned off at night until it is changed.
Shane Blais
Director of Technical Support & Training

Our brewing CBS-62H over heats and steams.We have replace the thermostate what can we do next
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I have a CBS 2052 that's overflowing from the overflow tubes,if I brew from left side it overflows on right side and vice versa,if I use hot water dispenser the tank refills and overflows from both sides, I cleaned the probe which was pretty limed up but it's stilled overflowing
Thank,
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I am sorry to hear that you are having trouble with your CBS-2052. But I think we can get you taken care of ,no problem.
Now you say you cleaned the probe and it was pretty limed up and since this is the case I am wondering it the wall of the tank are pretty limed up as well. If you can take the tank access cover off and look inside the tank. (Be careful, make sure power is off and remember tank access cover will be hot) I am guessing that you will find there is lime build up on the tank wall and this is contributing to the problem. This is because not only does the probe need to be clean so it can conduct but so does the tank.
To test this theory ,using a straight edge screw driver scrap the lime off of the tank until you hit metal. A ½’ square area below the water line should suffice. Then place the access cover over the tank opening turn the brewer on and test. If the problem goes away then I would recommend that you de-scale the tank using Dezcal from Urnex www.urnex.com.
I hope this information is helpful and please let me know if you need any further assistance.
Shane Blais
Director of Technical Services
and Corporate Training
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