Ask The Expert: Can't program 2nd button on a CBS-2032e. Help!
QUESTION:
Hello,
I have a CBS-2032e brewer and when I program it I cannot get past the second button. It goes to advanced settings 7 so I cannot program 3 and 4.
Please help!
Thank you for your time.
Jeffery
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ANSWER:
Jeffery,
It sounds like your brewer has somehow been set as a 2031e. When you initially turn the brewer on at the main power switch you should see for about three seconds the display show the last 2 digits of the model number that the board is programmed to. If this is the case then this is an easy fix.
Enter programming scroll to parameter 10 using the stop button then change from 0 to 1.
Scroll to parameter 56 using the stop button then change from 31 to 32.
Press and release the hot water faucet button one and you should be back in regular programming.
Now you should be able to program button numbers 3&4.
Shane Blais
Director Of Corporate Training & Logistics
I purchased a Fetco cbs3201ee in May of 2008. When I recieved the machine and had it installed the spray nozzles were missing rendering the machine useless. After calling Fetco and telling them this and that it cost me $300.00 a day in lost sales no one bothered to follow up on this. 3 days later I recieved my parts and could finally use my new $2800.00 machine. Poor product design since the spray nozzles are held on by magnets one was accidently thrown out with the spent brew. 2 more days down with lost revenue. A little over a year and the machine just started pouring water out of the dispenser unable to stop. Called local service shop was charged for repair. 2 days lost revenue. 4 months later same thing only now Fetco tells the repair man there is a design fault in the control valves. ordered 3 days without revenue. Repair tech asked for 2 new valves to replace but Fetco told him they were only replacing on an as needed basis. Sent the one new valve. It didn't work. Fetco is waiting for the second poorly made valve to fail in the future so I lose another 2-3 days of revenue. Called left messages. No return call.I attend a lot of trade shows and I will tell everyone I see there not to buy a Fetco product.
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